You Think You Have the Flu. Now What?

Flu Season Is Here

You think you have the flu? Make sure to connect with a health care provider ASAP. You can call your doctor’s office, have a 24/7 virtual visit, or even call a nurse line for help. We are in the midst of a worldwide pandemic, and this pandemic has changed the way we look at being sick and seeking care.

Colds, flu and COVID-19 are all caused by viruses and share some symptoms.

  1. Several provider offices have changed their practices in order to accommodate our community. Many of their patients are being “seen” by telephone. Specially trained staff are now available to talk with patients to give advice, prescribe medications or offer other assistance. Not sure if it’s the flu? Providers want to know what is happening with their patients, especially during this time.
  2. Colds, flu, and COVID-19 are all caused by viruses and share some symptoms. If you do have the flu, you are at risk for other bacteria and viruses.
  3. Have a Virtual Visit: Video chat with a provider from your phone or computer, 24 hours a day! HPN members can download the NowClinic® app or go to to sign up.
  4. HPN Members can call HPN’s 24/7 Advice Nurse: Our advice nurse service is available around-the-clock to help you decide if you should seek urgent care, emergency care, or make an appointment with your provider.


Annual flu shots can help protect you and your loved ones from the flu. Everyone over the age of six months old should get a flu shot each year, including pregnant women. You can visit your primary care provider (PCP) for a flu shot or head to a pharmacy near you.

Due to the COVID-19 pandemic, how and where you get a flu shot may need to change, so be sure to call or check online before you go. You can also look to see if your participating flu shot location of choice is offering a special reward or gift card for getting your flu shot.

To learn more about the flu, visit If you’re a Health Plan of Nevada member and have questions about your health plan, call Member Services at the toll-free number on the back of your health plan ID card.

If you have a life-threatening situation, call 911 or go to the nearest hospital emergency room.

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